How far in advance should I call to make my annual appointment?
We open our schedules approximately three months in advance, and appointments are usually booked approximately two months in advance. You will receive a reminder call from About Women OB/GYN when it’s time to schedule your annual exam. Please take the time to schedule your appointment as soon as you receive your reminder. We notify you on your annual anniversary; however, we recommend you check with your insurance company to familiarize yourself with your insurance benefits. You insurance benefits change from year to year, even if you have not changed companies and it is the responsibility of the patient as to insurance coverage. We recommend our patient’s bring a list of covered medication from their insurance company with them to all appointments where you are requesting a prescription, especially for routine medications. We can then determine which medication is best for you at the time of your appointment. If you are requesting a change in medication, we do ask for our patient’s to schedule another appointment, as all medications have different side effects, risks and benefits which need to be discussed in detail. If you bring the list to your initial appointment, we can work together to be sure that the initial prescription is covered by your insurance.
I’m a new patient. What should I do to prepare for my appointment?
The best way to prepare for your visit with us is to complete all forms (patient history, patient registration, and privacy practices) 48 hours prior to your appointment. You may complete and submit them via the website. You’ll also want to arrive 15 minutes prior to your scheduled appointment time to provide ample time to park and complete the registration process. Our physician’s take pride in staying on time; therefore, we have a strict 15 minutes late policy. If you should arrive 15 minutes or more after your scheduled appointment time, we will make every effort to see you same day; however, we cannot guarantee the same physician or the same day. We frequently have to be rescheduled to another day as our schedules are usually full. We recommend you contact your insurance company an familiarize yourself with your gynecology benefits. It is the patient’s responsibility to know your co-pay, co-insurance, deductible and coverage benefits. We also recommend our patient’s bring a list of covered medication from their insurance company with them to all appointments where you are requesting a prescription, especially for routine medications. We can then determine which medication is best for you at the time of your appointment. If you are requesting a change in medication, we do ask for our patient’s to schedule another appointment, as all medications have different side effects, risks and benefits which need to be discussed in detail. If you bring the list to your initial appointment, we can work together to be sure that the initial prescription is covered by your insurance.
What if I’m late for my appointment?
Out of respect for our patients, we make every effort to keep to our schedules; therefore, if you are 15 minutes or more late for your appointment, we will reschedule your appointment. However, we cannot guarantee the same physician or the same day. We frequently have to be rescheduled to another day as our schedules are usually full. We do have time set aside for emergencies; however, we cannot use those emergency spots for routine visits as emergencies are frequent in our specialty.
Will you accept my insurance?
We accept most major insurance carriers; however, we recommend that you contact your insurance company to verify participation as our contracts change frequently with little notice from the insurance companies themselves.
Participating Insurance Carriers:
If you have additional questions about insurance and billing, please see our Insurance and Billing FAQ.
Can I bring my child to my appointment?
Our exam rooms are not childproofed and we cannot provide supervision during exams. Infants and toddler are welcome in carriers or strollers or with another person who can provide supervision. We respect parents’ judgment in the case of older children. Children are not permitted to be in the room during any special procedures.
Do you provide services for Spanish-speaking patients?
We welcome patients of all ethnic backgrounds; however, our translation services are limited. We ask that non-English speaking patients bring their own translators to their office visits.
How do I request a prescription refill?
You may request a prescription refill through your patient portal account or by contacting your pharmacy to request the pharmacy submit an e-refill request to our office. Prescription refills take up to 72 hours for your physician to approve, especially if your physician is out of the office, in surgery or on vacation the day of the initial request.
What if my insurance doesn’t cover the medication prescribed by my physician or the co-pay is more than I can afford?
We recommend our patient’s bring a list of covered medication from their insurance company with them to all appointments where you are requesting a prescription, especially for routine medications. We can then determine which medication is best for you at the time of your appointment. If you are requesting a change in medication, we do ask for our patient’s to schedule another appointment, as all medications have different side effects, risks and benefits which need to be discussed in detail. If you bring the list to your initial appointment, we can work together to be sure that the initial prescription is covered by your insurance.
Can I be seen a different offices?
Yes, we are a fully electronic health record office and you are welcome to be seen in any of our offices, Woodbridge, Stafford and/or Lorton.
What do I do if I have a question or medical emergency outside of normal business hours or on a holiday?
We have a physician with our practice on call 24 hours a day, 7 days per week. If you are experiencing a life-threatening emergency, call 911 immediately. If you are in labor or have a medical emergency, you call our main number 703-878-0740 to reach the on-call physician. Prescription refills and routine questions are not considered a medical emergency and should be addressed Monday-Friday 7am-5pm. We do charge $75 for non-emergent questions after business hours, which is the patient’s responsibility as insurance companies do not cover non-emergency after hour care.
Even if you receive your routine gynecology care from your family doctor or other healthcare provider, we encourage you to contact About Women Ob-Gyn for specialized gynecology services, including:
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